Privacy notice

Who we are

RoyalFlow (FZC), trading as HexoDesk AI, Block C-C01-124, Sharjah Research, Technology and Innovation Park, Sharjah, United Arab Emirates. Contact us through the form on our website.

What we collect

What you give us when you book a call or contact us (name, business name, email, phone, message), and basic site analytics if we turn them on.

Why

To reply to you, arrange the call and, if you sign up, provide the service. Lawful basis: our legitimate interest in answering enquiries, and the contract once you sign up.

Who handles it for us

HighLevel (website, booking and CRM) and Stripe (payments). Data may be processed outside the UK under their safeguards.

How long

Enquiries for up to 2 years; customer records for as long as the law requires.

Your rights

Access, correction, deletion, objection, and complaint to the UK Information Commissioner's Office (ico.org.uk).

Questions? Get in touch.